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FAQs

When Will You Ship My Items?
All items are subject to a handling period before they are dispatched. 99% of orders will leave the warehouse within 3-5 days of payment. We will notify you by email when your items have shipped.

What is the shipping time?
Check each product page for the shipping time since it varies per product. Since our products ship directly from the manufacturer it usually only takes 10-15 business days to the US and 15-30 for other parts of the world.

Will My items Be Sent in One Package?
If you ordered multiple items, chances are they will come in different shipments at different times.

Tracking Numbers
When you receive a tracking number it may not show any results for several days. This means the package was shipped directly from our manufacturer, likely in China. Some tracking numbers may not show results until it enters the United States postal system. Orders for free promotional products have a tracking number that does not follow all the way into the U.S.

How can I track my order?
You can track your order using the Order Status link at the top or bottom of our website. You will need your order number and the email address you used to place the order. An invoice with the order number was emailed to you but they often end up in your Spam or Promotions folder so make sure you check there.

Why are items missing from my shipment?
If you ordered multiple items they will likely come from different manufacturers and using different shipping methods so they will arrive at different times. You should have received emails with the tracking numbers or you can use the Order Status link at the top or bottom of our page to get the tracking numbers.

How secure is your website?
You'll notice the site web address has an "s" in it: https:// This means the site uses the highest level of Internet security. Not even we will be able to see your credit card number. It will be passed on straight to the credit card company without us ever being able to see anything but the last four digits. We use Shopify for our cart provider and you can see more about them here: https://www.shopify.com/pci-compliant

How can I pay for my order?
We only take credit cards and PayPal. No checks accepted.

Where are your items made?
They are made in factories all over the world. We go where the best pricing is available so we can pass that on to you. Items like t-shirts or hoodies are likely made in China but printed in the US.



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